JAMB Introduces WhatsApp Platform to its Support/Complaint Centre

JAMB Career Curriculum Guide

JAMB WhatsApp Platform – Joint Admissions and Matriculation Board (JAMB) introduced the use of WhatsApp as additional support and complaint platform.

JAMB WhatsApp Platform

JAMB WhatsApp Platform

As part of measures to effectively attend to the diverse needs of candidates and other clients alike, the Joint Admissions and Matriculation Board (JAMB), a proactive agency saddled with the responsibility of conducting entrance examination into all the tertiary institutions in Nigeria, has introduced the use of WhatsApp as additional support and complaint platform.

With this extra platform, candidates and other stakeholders would have the benefit of instant messaging and solutions to whatever query they might have regarding any of the operational processes of the Board.

To this end, ASD Technologies, the developer of the WhatsApp solution, announced that the platform would provide help with such things as a “step-by-step” registration procedure, for instance, as well as providing a feedback mechanism for effective service delivery.

The platform is not meant to replace but complement the existing ticketing system, thereby expanding access to critical services, among others.

Registration for the 2022 Unified Tertiary Matriculation Examination (UTME) and the Direct Entry (DE) will commence on February 12. See also our well-detailed post on  JAMB Form 2022 › Registration Instructions & Guidelines.

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